our products are hand made individually, witch can result in unique variation and natural blemishes that are inherent to the manufacturing process and not considered flaws. 

due to high shipping cost for home decor and handicraft items, we do not accept return or exchanges, except in cases of manufacturing defects or damage during transit. in such instances, we will replace the product. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. please note it will only be an exchange and not a refund 

To request a replacement, you can contact us at huzaiwoodofficial@gmail.com

with your order no and photos/videos highlighting the issue. with in 48 hours of delivery 

being disappointed with an order is an experience both you and we would love to avoid. so we urge you to take your time to consider your purchase and ensure you have selected the right product and size before you place your order 

 

please note we do not offer refund 

we hold the right to not accept an exchange in case the product is used, altered or damaged by the customer.